If you already own an HP printer, there is nothing you can do about this issue. Unfortunately, it is impossible to determine which printers have received the update. If you have updated your newer HP printer with the latest firmware, there is a possibility that it will no longer accept ink from third-party suppliers. The purpose of dynamic security is to verify the authenticity of ink cartridges used in HP printers and to prevent the usage of cartridges that are not approved by HP.Ĭurrently, there is no solution to this issue. Despite facing class-action lawsuits and negative publicity regarding the implementation of “dynamic security,” HP is continuing to utilize this feature. The move is seen as a desperate attempt to maintain revenue in the face of declining net printing revenue, and it could prompt some users to switch to other printer brands that offer more flexibility in ink options.HP customers are expressing their dissatisfaction as the company persists in using firmware updates to dissuade and block the use of non-HP-branded ink cartridges in HP printers. It remains unclear which printers currently have dynamic security installed, but several models, including the OfficeJet Pro 6970, OfficeJet Pro 6968, OfficeJet 6950, and OfficeJet 7740, are reportedly affected. While HP issued an optional update in 2016 that removes dynamic security, the change only applies to a set of specific models, some of which were required to be made before December 1st, 2016. HP also paid out millions to customers in the European Union and Australia affected by dynamic security.

In 2020, the company reached a $1.5 million settlement with US customers in a class-action lawsuit that claimed HP’s firmware acted as “malware” by diminishing the capabilities of HP printers and rendering third-party cartridges incompatible. This is not the first time that HP has faced criticism over its dynamic security policy.

Hp printer firmware update